Q: Does it have motion detection to start video ?
No, this action camera does not have motion detection to start video.
Q: How long does it take to charge the camera?
It takes about 2 hours to charge this action camera.
Q: Can you use a Samsung 128GB 100mb/s (u3) microSD EVO select memory card in this camera?
A lot of customers say that they can use a Samsung 128GB 100mb/s (u3) microSD EVO select memory card in this camera.
Q: What if my order exceeds the return period?
Dear customer, you don’t have to worry about it. If your order exceeds the return period, please send an email with your Amazon ID and order number to email@example.com, we will try our best to help you.
Q: What APP do you recommend for the EK7000 Pro action camera?
It’s iSmart DV / AKASO DV.
Q: The remote doesn’t work.
If the remote doesn’t work, please check if the light is on while pushing the button. Is there one LED or two LED lights? 1) There is no light or both of the lights are on. That means the battery is low. please change the CR2032 battery. 2)The light is on, but it doesn’t work. please send us the number on the back of the remote and the camera version number in the Settings.
Q: Where can I check the camera version number?
Go to “Setting”→”Version”.
Q: How to reset my camera?
Go to “Setting”→ “Reset” → ”Yes”.
Q: How to adjust the volume?
Go to Setting→ Sound → Volume (Volume up per click)
Q: Does it support loop recording? How long is it?
Yes, it does. 1080P & 720P loop recording is 10 minutes, and when your SD card is full, the newest videos will cover the oldest videos. But when you turn on 4K & 2.7K, the camera can’t do loop recording.
Q: What’s the video format?
Q: Does it support upside down (Image Rotation) ?
Q: Does “Image Stabilization” work with 4K/2.7K and “Time Lapse Video”?
No, for EK7000 Pro, “Image Stabilization” can’t work with 4K/2.7K and “Time Lapse Video”.
Q: Is this action camera a touch screen?
Yes, it is touch screen.
Q: On the EK7000 Pro, what are the lens degrees for the settings super wide, wide, medium and narrow?
170°, 140°, 110°, and 70°.
Q: Does this camera have auto power on?
Q: Can this camera be used as a dash cam ? Is the view angle wide enough ?
Yes, this action camera can be used as a dash cam. The view angle is wide enough.
Q: Is it possible to charge the battery connecting directly to the electric outlet?
Q: Can I transfer the videos to my android smart phone to watch them?
Q: Does this camera have external mic hookup?
No, this action camera does not have external mic hookup.