Q: What APP do you recommend for this V50 Pro SE action camera?
A:
iSmart Pro+ / AKASO DV / iSmart DV
Q: What’s the type of the remote batteries?
Q: Where can I check the version number?
A:
Go to “Setup”→ “General” →”System” →”System Info”.
Q: How to reset my action camera?
A:
Go to “Setting”→ “General”→ ”System”→ ”Factory Reset”→ "Yes”.
Q: Does it support external mic?
Q: Does it have left and right channels?
A:
Yes, it does. The external mic is for the left speaker and internal mic is for the right speaker.
Q: Does it support loop recording?
A:
Yes, it does. It’s called Video File Length.
Q: Does it work in low light?
A:
Yes, but the 2.7K and 4K can’t work with “auto low light”.
Q: Can "Image Stabilization" work with "Slow Motion Movie" and "Distortion Calibration"?
A:
No, "Image Stabilization" can't work with 4K 60FPS, 1080P 120FPS, 720P 240FPS, 720P 120FPS, "Slow Motion Movie" and "Distortion Calibration". "Video File Length" can't work with "4K 60FPS". "Codec" can't work with "4K 60FPS".
Q: Hi, can I use this action camera to stream live on Facebook?
A:
You can not use this action camera to live stream on Facebook. But you can use this action camera as a web cam, then you can live stream on Facebook.
Q: Can you tell me the battery life?
Q: What kind of cable or adapter can you use to record audio from external source (audio into camera) ?
A:
Please click https://www.amazon.com/dp/B07GR8RVZW to buy an external microphone for your AKASO V50 Pro SE action camera.
Q: Will this camera give you a native 4k/30 fps live feed through the HDMI port? Also can it be powered through USB port while outputting live video?
A:
The action camera lets you playback photos and video through the HDMI port only.
Q: How do you use it as a web cam so that I can live stream on Facebook?
A:
Please enter Camera Setting -- USB to select 'PC camera' and connect this action camera with your computer. Then you can use it as a web cam so that you can live stream on Facebook.
Q: Why can't I play the videos on my computer?
A:
Please download PotPlayer to play the videos on your computer.
Q: Does the V50 Pro SE do motion detection?
A:
No, the V50 Pro SE does not do motion detection. AKASO Brave 4 action camera does motion detection.
Q: Does the touchscreen work inside the waterproof case? Or how can you control the cam underwater?
A:
The touch screen does not work inside the waterproof case. You can control this action camera with buttons underwater.
Q: The touch screen does not work inside the waterproof case. You can control this action camera with buttons underwater.
A:
The touch screen does not work inside the waterproof case. You can control this action camera with buttons underwater.
Q: What specific cable do I need to connect my V50 Pro SE to my PC so I can transfer files?
A:
You need a USB cable to connect your V50 Pro SE to your PC. A USB cable is included.
Q: What if my order exceeds the return period?
A:
Dear customer, you don’t have to worry about it. If your order exceeds the return period, please send an email with your Amazon ID and order number to cs@akasotech.com, we will try our best to help you.
