Q&A | Brave 7 LE - Why is there no sound when I record underwater?
by AKASO Official
Nov 30, 2020 09:31 am

Q:What's in the Box?

A:1x AKASO Brave 7 LE Action Camera/ 1x Remote Control/ 2x 1350mAh Battery/ 1x Waterproof Case/ 1x Battery Charger/ 1x Bicycle Stand/ 6x Mount/ 2x 2-sided tape/ 2x Helmet Mount/ 1x Bandages/ 5x Tethers/ 1 x Protective Backdoor/ 1x USB Cable/ 1x Lens Cloth/ 1x Quick Reference Guide

Note: The accessories kit is compatible with most of the cameras even Gopro.


Q: Is there any instruction for the use of camera accessories? 

A: Click here to watch the video tutorial: https://www.youtube.com/watch?v=UqKtElRXqI8&feature=youtu.be


Q: Why is there no sound when I record underwater?

A: Because in order to protect the camera, the camera does not record sound when it is in the waterproof case.


Q: Will the SD card come with a camera purchase?

A: No, you need to buy an SD card separately by yourself. 


Q: Do you have any good suggestions for an SD card?

A: Please use brand name memory cards that meet these requirements:

 • microSD, microSDHC or microSDXC

 • Class 10 or UHS-I rating

 • Capacity up to 64GB (FAT32)


Q: Why didn't my camera record anything?

A: Before you use the camera, please format the microSD card first in this camera before using it. To keep your microSD card in good condition, reformat it on a regular basis. Reformatting erases all your content, so please make sure to offload your photos and videos before reformatting.

Note: FAT32 format microSD card stops recording when the file size reaches 4GB and starts to record again on a new file.


Q: Do you sell extra batteries?

A: Yes, we sell extra batteries. Product link: https://www.amazon.com/dp/B08B5PVCZY. 


Q: Does it support a stereo mic?

A: No, this action camera does not support a stereo mic.


Q: Does this camera float or sink in water?

A: This action camera sinks in water. You need to buy a floating hand grip for this camera.

Q: AKASO Brave 7 LE 4k30fps - can it be connected via USB to an external power source?

A: Yes, AKASO Brave 7 LE action camera can be connected via USB to an external power source.


Q:Does the action camera has an underwater/diving mode that filters red light like the Brave 4?

A:  Yes, it does.


Q: How deep can I use this camera?

A: Between 10 and 80 feet


Q: Which App do you recommend for this Brave 7 LE action camera?

A: AKASO GO App.

Please download and install the AKASO GO App in the App Store or Google Play first.

The AKASO GO App lets you control your camera remotely using a smartphone or

tablet.

Features include camera control, live preview, playback, download, and settings.


Q: How can I connect the action camera with the app?

A: 

1)Turn on the camera→press the Power button to turn on the Wi-Fi. The Wi-Fi name and password are shown on the camera screen.

2)Connect the Wi-Fi “Brave 7 LE” and enter the password on your smartphone WLAN setting.

3)Open AKASO GO App→tap the “+” icon on the upper right corner→Add “Brave 7 LE” and click the “Live Preview”.

4)Your camera will be connected with the AKASO GO App


Q: Can I playback the video on my PC?

A: Yes. You can playback your content on the camera, your computer, TV, smartphone, or tablet. You can also playback content by inserting the microSD card directly into a device, such as a computer or a compatible TV. With this method, playback resolution depends on the resolution of the device and its ability to playback that resolution. 

Note: To playback your videos and photos on a computer, you must first transfer these files to a computer. Transferring also frees up space on your microSD card for new content.


Q: How to Delete Files on AKASO App?

A:

1) Open the AKASO GO App. Connect the camera with the App. 

2) Tap the Playback icon to see all the videos and photos. 

3) Select the photo or video you want to delete and then tap the More icon at the right upper corner, and choose Delete.

Don't forget, you can earn points and bucks by sharing on social media!
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