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About
Shipping Policy
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Shipping Policy
Payment Methods
We do our best to process and ship orders within 1-2 business days (Monday-Friday except on holidays). If you have any questions about your order, please contact our friendly Customer Service and we'll be glad to help.
Please choose Free shipping (if applicable) or Standard shipping whenever possible for the least environmental impact.
US Shipping Rates
Free Shipping
Amount advertised on the website.* (Up to 10 business days) Final delivery by USPS. Ships in 1-2 business days.
Order
Amount Advertised (before tax)
Cost
Free
Standard Shipping
(Up to 7 business days) All US addresses. Ships in 1-2 business days.
Cost
$5.00
2-Day Delivery
(2 business days**) Physical US addresses only. Not available for PO Box and APO/FPO addresses. Order must be placed by 3PM ET to ensure 2-day delivery.
Cost
Standard Charge + $20.00
International Shipping Rates
Country
Canada
Shipping Rate
$30.00
Country
France, Germany, Italy, Slovenia, Spain, United Kingdom
Shipping Rate
$15.00
Freight Forwarders
Akaso does not ship to Freight Forwarders under any circumstances.
For all orders placed on our US website shipping to the international locations above, your order will be shipped using UPS International from: Akaso 8550 White Fir St. Reno, NV, 89523 United States. The shipping cost varies with each shipping destination and shipping method. Duties, taxes or other fees are the responsibilities of the recipient, these fees will be due at the time of delivery. This shipping method typically takes up to a week. For shipping to APOs and FPOs, please use the regular US website. If you would like to ship to other countries not listed above or express shipping, please call customer service 1-301-670-7335, for specific country shipping charges.
Please note: Orders still ship in 1-2 business days.
* If your order meets or exceeds the amount advertised on the website, you qualify for free shipping. Choose the FREE delivery option (up to 10 business days) at checkout or over the phone at 1-301-670-7335. This offer is valid for orders shipped to addresses in the United States and all US Territories only, not valid for international orders. The Free shipping option is not valid for Akaso Outlet stores, wetsuits, surfboards or with Pro, Team and Group Sales.
** 2-Day Delivery to Alaska and Hawai'i may take three days. Express delivery fees to US Territories are higher than those listed above. Please call our Customer Service center at 1-301-670-7335 for shipping fees.
*** Next-Day Delivery is available only in the continental US. Next-Day Delivery to Alaska and Hawai'i may take an additional 1-2 days.
**** You must call our Customer Service center at 1-301-670-7335 to schedule Saturday Delivery. Orders for Saturday Delivery must be placed before 3PM ET. If your order absolutely, positively needs to arrive on a certain day, please call Customer Service.
Shipping Holidays
Akaso Mail Order and its carriers will not be shipping or delivering on:

New Year's Eve

New Year's Day

Martin Luther King, Jr. Day

Presidents' Day

Memorial Day

Independence Day

Labor Day

Thanksgiving Day

Day after Thanksgiving – Only Air and International packages will be delivered

Christmas Eve

Christmas Day

Additional Shipping Holidays for those with PO/APO and FPO addresses:

Columbus Day

Veterans' Day