Home / Support / EK7000 Pro


Choose the version of your QSG
  • V5.0/V5.1/V5.2(V35AX)
  • V6.0(V35AXTRC)
  • V1.0/V2.0(V35)
  • V3.0/V3.1(V316)
  • V4.0(V35)
Choose the language version of the manual you need



What are the memory card requirements for this camera?
To use the camera to take photos or videos, you first need to insert a micro SD card. Please use brand name memory cards that meet these requirements: <br/> • Class 10 or UHS-I rating<br/> • Capacity up to 64GB, The bigger memory may affect the compatibility with the camera. <br/> Note:<br/> 1. Please format the microSD card first in this camera before using it. To keep your microSD card in good condition, reformat it regularly. Reformatting erases all of your content, so be sure to offload your photos and videos first.<br/> 2. FAT32 format microSD card stops recording when the storage of each file is over 4GB and starts to record again on a new file.
How to format the SD card in the camera?
How do I connect the camera WiFi with the smartphone?
Why can not I turn on the Image stabilization?
How to find the firmware version?

Still Need Help?

You can always contact us through live chat, scheduling a call, or requesting email support

  • Online Chat
  • Phone
  • Community
  • Email
  • Facebook
  • Feedback