How to Shoot
Before editing your footage with AKASO 360 Studio on desktop or the AKASO 360 App on your mobile device, make sure your device meets the minimum system requirements below.
Using compatible hardware helps ensure smoother importing, previewing, editing, and exporting—especially when working with high-resolution 360° footage.
AKASO 360 Studio (Desktop Software)
Windows System Requirements
| Component | Minimum | Recommended |
|---|---|---|
| Processor (CPU) | Intel® 6th Generation or AMD equivalent | Intel® 7th Generation or newer, or AMD equivalent |
| Operating System | Windows 10 (64-bit), Version 22H2 | Windows 10 (64-bit), Version 22H2 or later |
| RAM | 8 GB |
|
| GPU Memory | 4 GB | 8 GB |
| Storage | 500 GB SSD | 500 GB SSD or larger |
NVIDIA graphics card users: Update your graphics driver to a version released after January 2025. An outdated driver may affect preview and rendering performance.
macOS System Requirements
| Component | Minimum | Recommended |
|---|---|---|
| Processor (CPU) | Intel® 6th Generation or equivalent | Apple Silicon M1 Pro, M1 Max, M1 Ultra, or later |
| Operating System | macOS Monterey 12 | macOS Monterey 12 or later |
| RAM | 8 GB | 16 GB Unified Memory on Apple Silicon |
| GPU Memory |
|
Apple Silicon: 16 GB Unified Memory |
| Storage | 500 GB SSD | 500 GB SSD or larger |
AKASO 360 App (Mobile Devices)
iPhone and iPad Requirements
| Requirement | Specification |
|---|---|
| Operating System | iOS 13.0 or later |
| Compatible Chipset | Apple A11 Bionic chip or newer |
Android Device Requirements
| Requirement | Specification |
|---|---|
| Operating System | Android 9.0 or later |
| Compatible Chipset |
|
Common Performance Issues
If your device doesn't meet the recommended requirements, you may experience:
- Slow preview playback
- Import failures
- Export failures
- Rendering delays
- Software crashes
- Poor editing performance with high-resolution footage
Before Contacting Support
Before contacting the AKASO Support Team, please make sure:
- Your operating system is supported.
- Your device meets the minimum hardware requirements.
- Your graphics driver is up to date (Desktop).
- You're using the latest version of AKASO 360 Studio or the AKASO 360 App.
- You have enough available storage.
If your device meets these requirements but you're still experiencing issues, please refer to our troubleshooting guides for importing, exporting, playback, connection, or SD card compatibility.
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